Forum fir d’Zesummeliewen
an eise Gemengen

Being warmly welcomed into a municipality and truly feeling “at home” are two distinct steps in the same journey. Too often, the Wëllkommenskultur ends after the first contact, without addressing the long-term needs of those who settle in.

Moreover, newcomers do not form a homogeneous group: refugees, expatriates, immigrants, cross-border workers or people moving from one Luxembourgish municipality to another, their experiences, expectations and needs differ widely. Recognising this diversity allows municipalities to adapt their actions and remove linguistic, administrative or social barriers that can hinder effective orientation.

Welcoming and guiding new residents does not concern only newcomers, but the entire population. It combines symbolic gestures (such as welcome events, a newcomer’s package or community gatherings) with long-term strategies that facilitate access to public services, healthcare, education and civic participation.