Moien and welcome to the registration site for the Orientation day!

Participation is free of charge and reserved for signatories of the Welcome and Integration Contract (CAI) and the members of the Biergerpakt.

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Orientation day

Mail
September 20, 2025
Map
European Convention Center (ECCL)
4 place de l’Europe L-1499 Luxembourg
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Register
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Program

Profile 1
1 p.m. - 2.15 p.m.

Registration


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1.30 p.m. - 2.15 p.m.

Welcome Café / Quiz


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2.30 p.m. - 2.45 p.m.

Welcome speech
Max Hahn
Minister for Family Affairs, Solidarity, Living Together and Reception of Refugees


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Session 1 3.15 p.m. - 4.00 p.m.

Parallel workshops “Become active”
(in French with direct oral translation in English)
Discover domains where you can make a difference

or

Visit the information stands
Meet representatives of ministries, administrations and associations and find answers to your questions


Profile 1
Session 2 4.30 p.m. - 5.15 p.m.

Parallel workshops “Become active”
(in English with direct oral translation in French)
Discover domains where you can make a difference

or

Visit the information stands
Meet representatives of ministries, administrations and associations and find answers to your questions


Profile 1
5.15 p.m.

Feedback and closing


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Direct oral translation : provided by the Service de Traduction Orale Directe (TOD) - ASTI asbl
This service is provided by a team of non-professional translators with experience and skills in this field. Its goal is to break down language barriers, foster connections between citizens, and encourage active participation in social life in Luxembourg.

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1.30 p.m. - 2.15 p.m.

Welcome Café

Come and discuss different topics
Foyer area. There is no need to register in advance - first come first served.

Your neighbourhood

Citizen participation

Feeling at home in Luxembourg

Luxembourg culture

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3.15 p.m. - 5.15 p.m.

The workshops

Become active

Workshop 1

Let’s simplify together!

Digital Advisory Service

Workshop 2

I get involved politically
Introducing political rights on local level for foreign citizens.

Cefis – Centre d’Etude et de Formation Interculturelles et Sociales asbl

Workshop 3

All you need to know about volunteering
Ways and means to become a volunteer in Luxembourg.

Agence du Bénévolat in collaboration with actors of Luxembourg's associative life.

Workshop 4

Get active for the environment and sustainable development

Ministry of the Environment, Climate and Biodiversity

Workshop 5

Let’s talk about everyday racism
Antiracist actions in Luxembourg.

One People

Workshop 6

The population in figures

Statec

Workshop 7

Entrepreneurship in Luxembourg

House of Entrepreneurship

Workshop 8

How does my municipality work?
Structure and missions of municipal administrations.

SYVICOL – The association of Luxembourg cities and municipalities

Workshop 9

Building Bridges: Interculturality and Empathy in Luxembourg

ALDIC, Croix Rouge, Centre for education and dialogue Luxembourg (CED), IOM

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3.15 p.m. - 5.15 p.m.

Stands

Action des Chrétiens pour l'Abolition de la Torture (ACAT) in Luxembourg

Topography of Human Rights is a tourist tour, in person or with an audio guide, that takes you through 17 stations in the city of Luxembourg. The stops represent symbolic places. They tell the story of how human rights have shaped Luxembourg in the past and in the present. The aim of the project led by ACAT Luxembourg, with the support of the Intercultural Living Together Division of the Ministry for the Family, Solidarity, Living Together and Reception, is to make this tour accessible to as many people as possible in Luxembourg. To this end, versions in eight languages and in simplified language and for the visually impaired are planned.

ADEM – Public Employment Service

We help jobseekers with ADEM to enter the job market through personalised support, individual follow-up, training offers, financial aid and/or measures to promote employment and help with drawing up their curriculum vitae (CV) thanks to our Employment Club (Club Emploi).

Agence du Bénévolat asbl

Since 2002, the Agence du Bénévolat has been promoting and developing volunteerism in Luxembourg among public authorities, volunteer organisations and the general public.

Agence eSanté

Its mission is to facilitate the exchange and sharing of a patient’s health related information between healthcare professionals so as to enhance better coordinated healthcare. This is facilitated by the services offered through its electronic eHealth platform, comprising the Electronic Health Record.

Association for Immigrant Workers

ASTI simultaneously works “in the field”, acts as a think tank and promotes lobbying for equal rights between national and non-national citizens. ASTI engages itself for a new society, rich of its diversity and for a better “living together”.

BEE SECURE

BEE SECURE aims to raise awareness for a safety-oriented and responsible use of digital technology to the general public, and to particularly empower children, young people and their entourage (parents, teachers, educators and others) through targeted offers/ through targeted information.

Transfusion Centre – Croix-Rouge luxembourgeoise

The Luxembourg Red Cross's mission is to ensure the country's self-sufficiency in blood products. And this mission could not be fulfilled without the generosity of several thousand volunteer blood donors. Each of us has the power to save lives!

Caisse nationale de pension (CNAP)

The National Pension Insurance Office (CNAP) is the point of contact for all insured persons under the general pension scheme (private-sector employees and self-employed persons) for all matters relating to pension insurance.

CEFIS - Centre d'étude et de formation interculturelles et sociales

The CEFIS aims to promote social cohesion in Luxembourg through various activities including action research and social and political training concerning migration phenomena and policies and their various dimensions such as integration, the fight against discrimination, intercultural dialogue and participation in social and political life.

National Library of Luxembourg

The Bibliothèque nationale du Luxembourg (BnL) is the country's heritage, scientific and research library. Open to all, it offers wide access to physical and digital collections and organises conferences, exhibitions and publications to promote culture, knowledge and research.

European Commission Representation in Luxembourg

The Representation of the European Commission in Luxembourg performs various functions, including: connecting with national, regional and local authorities; organising visits of the President and the Commissioners; providing the Commission with political information and analysis; maintaining media relations; communicating to various audiences.

European Consumer Centre Luxembourg

The European Consumer Centre GIE Luxembourg (ECC Luxembourg) aims to inform, advise and assist Luxembourg and European residents in their cross-border disputes. Has your flight been cancelled or delayed, does your online purchase not happen as planned, are you victim of a scam, do you have an issue with a delivery or, in general, have your European consumer rights not been respected? The ECC Luxembourg can help you free of charge!

CET - Center for Equal Treatment

The Centre for Equal Treatment (CET ) was created by the law of 28 November 2006. The CET carries out its missions independently, and its purpose is to promote, analyse and monitor equal treatment between all persons without discrimination on the basis of race or ethnic origin, sex, sexual orientation, religion or beliefs, handicap or age.

Luxembourg Chamber of Commerce

Chamber of employees (CSL)

Employees, retirees, job seekers, and apprentices are automatically affiliated with the Chamber of employees (CSL), regardless of their nationality or place of residence. The CSL represents employees at the legislative level, provides information on economic, social, and legislative developments, and supports continuous training through the Luxembourg Lifelong Learning Center (LLLC).

CLAE Services asbl

CLAE is committed to ensuring that people with a migrant background can play a full part in Luxembourg society. Our approach is based on 3 pillars: a space for welcoming and guiding people, support for the dynamics of associations and citizenship, and recognition, expression and cultural mixing.

European Parliament Liaison Office in Luxembourg

The European Parliament Liaison Office in Luxembourg is responsible for information, communication and public relations. Its team is responsible for publicising the role, competences and activities of the European Parliament and relaying its decisions and positions.

General Department of immigration - Ministry of Home Affairs

Department for foreigners The Department for foreigners handles requests concerning the free movement of persons (European Union citizens and their family members) and concerning third country nationals’ entry and residence.

GERO - Kompetenzzenter fir den Alter asbl / Club Aktiv Plus

Ministry of Home Affairs - General Department of Immigration

Guichet.lu

Guichet.lu is an online information portal that simplifies your exchanges with the State and offers you quick and user-friendly access to all the information, procedures and web services offered by Luxembourg public bodies.

Hëllef um Terrain asbl

Info-Handicap

Info-Handicap “ Conseil national des personnes handicapées (CNPH) manages the National Information and Meeting Centre for Disability. This service provides information and advice to anyone seeking information on disability. It also works to promote accessibility, organises training and carries out awareness-raising activities for those concerned and the general public. Its main objective is to address disability issues and promote an inclusive society.

KJT - National helpline for children and young people

KJT is the national children's helpline that can be contacted by telephone, online or chat. It is a counselling service for children, young people, parents and people in contact with or responsible for young people. Advice is anonymous, confidential and free of charge. KJT offers every child and young person the opportunity to be heard. KJT supports and counsels’ young people and all those involved in their everyday concerns, questions, fears and problems, as well as in times of crisis. No one should be left alone. Any child or young person can speak directly to specially trained counsellors. This simple, straightforward counselling service is available to everyone, including parents, people in contact with children, and educational and psychological professionals. During the consultation, we develop personalized solutions for each person who contacts us and help them to implement them. If necessary, we can also refer them to other agencies for further advice.

Klima-Agence

Klima-Agence supports you in making your project a success: insulation of your home, construction, energy consumption, renewable energies, electric vehicles and installation of charging stations. Would you like to receive support for your housing or sustainable mobility project? Discover Klima-Agence's personalised, independent and free advice!

Luxembourg for Tourism

Luxembourg’s national tourism development and promotion agency.

MEC asbl

The MEC non-profit organization aims to promote good living together and social cohesion.

Ministry for Gender Equality and Diversity

The Ministry of Gender Equality and Diversity works tirelessly to promote a more just and inclusive society, where every individual, regardless of sex, gender identity, sexual orientation or gender characteristics, enjoys the same opportunities and rights.

Ministry of Education, Children and Youth

• Department for Education and Childcare
Its mission is to promote non-formal education, to provide administrative follow-up and to monitor the development and quality of non-formal education and childcare facilities (Maison relais, parental assistants, crèches, mini-crèches, foyers de jour, foyers scolaires). The department also monitors and develops the funding system for these facilities (Chèque-service accueil) and manages complaints as well as claims.
• Diploma Recognition Department (SRD)
• Eltere Forum
• INLL - Institut national des langues Luxembourg
• National Children's office
• School mediation service
• Vocational Training Department - Adult Guidance Unit
The Adult Guidance Unit supports adults in all steps related to guidance, reorientation, access to a second qualification pathway as well as in carrying out skills assessments.

Ministry of the Environment, Climate and Biodiversity

The Ministry of the Environment, Climate and Biodiversity is responsible for environmental protection, natural resource management and combating climate change. It coordinates policies related to biodiversity, air quality, water management and forests.
• Water Management Agency (AGE)
• Environment Agency (AEV)
The Environment Agency is at the service of society in order to ensure a high level of environmental protection and quality of life for the human being in its environment. We provide support for political decision making, we ensure the application of environmental law and we supervise and assess the state of the environment. We promote ecological practices and encourage innovation for the environment. Together with the the Nature Conservation Agency as well as the Water Management Agency, we put the environmental policy of Luxembourg's Government into practice.
• Nature and Forest Agency

Ministry of Family Affairs, Solidarity, Living Together and Reception of Refugees

• Biergerpakt & CAI
Facilitate living together of all the people living or working in Luxembourg.
• Gemengepakt
The commitment of municipalities to intercultural living together

Ministry of Health and Social Security

The Ministry of Health and Social Security prepares and implements government policy in the fields of public health and social security on the basis of the fundamental values of universal access to care, quality of services, equity of supply and intergenerational solidarity. It must guarantee a modern, efficient and financially sustainable healthcare system capable of adapting to the needs and requirements of the population, while guaranteeing equitable access to quality health services for all.

Ministry of Research and Higher Education

Academic and professional recognition of qualifications obtained abroad.

Ministry of Housing and Spatial Planning - Point of contact for housing assistance

The Guichet unique des aides au logement provides information on all the individual assistance offered by the Ministry of Housing and Spatial Planning for home ownership and renting.

Mobiliteit.lu – Public Transport Administration

Public transports information.

Ombudsman fir Kanner a Jugendlecher (OKaJu)

POLICE GRAND-DUCALE

While carrying out the traditional duties of general law enforcement (maintaining public order and safety, ensuring the law and general and communal Police regulations are implemented and respected, protecting people and property), the Police also engage in crime prevention. Prevention plays a crucial role in the fight against crime. We provide you with informations about prevention in different fields, along with advice to help you protect yourself against various types of criminal activity.

SuperDrecksKëscht

Visit the information stand of SuperDrecksKëscht!
Discover how you can actively contribute to environmental protection! At our stand, you will learn everything about the collection of hazardous waste in Luxembourg as well as valuable tips on waste prevention. We are happy to introduce you to the diverse services of SuperDrecksKëscht and show you how you can protect the environment through sustainable actions. Our team is here to support you with expert knowledge and practical advice. Stop by – we look forward to seeing you!

STATEC (National Institute of statistics and economic studies)

The mission of STATEC (National Institute of statistics and economic studies) is to provide a detailed, reliable and objective picture of Luxembourg society and thus provide public and private decision-makers and citizens with high-quality statistics.

THEATER FEDERATIOUN

The THEATER FEDERATIOUN brings together 23 members (theatres, cultural centres and companies) working in the performing arts, with the aim of raising awareness of the performing arts and communicating about the sector.

University of Luxembourg

The University of Luxembourg is an international research university with a distinctly multilingual and interdisciplinary character. Our students can choose between 24 Bachelor degrees and 51 Master degrees, doctoral education, as well as several vocational training and lifelong learning courses.

Zenter fir d'Lëtzebuerger Sprooch

Zentrum fir politesch Bildung

The Zentrum fir politesch Bildung (Centre for Citizenship Education) is an independent foundation. Our aim: to promote active citizenship by encouraging children, young people and adults to participate in public life.

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Practical information

Orientation day

September 20, 2025
European Convention Center (ECCL)
4 place de l’Europe L-1499 Luxembourg


Access

We strongly recommend using public transport.

BY PUBLIC TRANSPORT
Tram 1 connects Kirchberg to Central Station and Boulevard Royal (city center). Many bus lines serve Kirchberg and are accessible from Central Station and Boulevard Royal. It is then possible to reach ECCL by tram 1 - Mudam Philharmonie Station.1. Bus lines 1,16,18,120,125 / 1 station Kirchberg, Rout Bréck-Pafendall then Tram 1 Station Philharmonie-Mudam2. Train: to Pafendall-Kirchberg station then Tram 1 Station Philharmonie-Mudam3.
Planificateur trajet/ Journey planner: Mobiliteit.lu

BY CAR
From the Grande-Duchesse Charlotte bridge (Red Bridge): avenue J.F. Kennedy – rue du Fort Thüngen. From the A1 motorway: exit no. 8 Kirchberg – avenue J.F. Kennedy – rue du Fort Thüngen. Two fee-paying car parks are located close to the ECCL: the Trois Glands car park and the Place de l'Europe car park. Both car parks are open 24/7.
Trois Glands | Ville de Luxembourg (vdl.lu)
Place de l'Europe | Ville de Luxembourg (vdl.lu)

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Contact us

Registrations for this event are managed by our registration office, Mediation S.A.
For any questions regarding your registration, please contact exclusively jo@mediation-sa.lu ou tél : 691 580 713.
For questions related to the Biergerpakt, please contact: bp@fm.etat.lu.
For questions related to the CAI, please contact: cai@fm.etat.lu

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