Moien and welcome to the website of the Orientation day

Participation is free of charge and is exclusively reserved to Biergerpakt adherents and Welcome and Integration Contract (CAI) signatories.

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Orientation day

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September 19, 2026
Map
European Convention Center (ECCL)
4 place de l’Europe L-1499 Luxembourg
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Register
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Program

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1 p.m. - 2.15 p.m.

Registration

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1.30 p.m. - 2.15 p.m.

Meet & Talk / Meet & Connect / Quiz

Meet & Talk — Come and discuss different topics: Your neighbourhood; Citizen participation; Feeling at home in Luxembourg; Luxembourg culture
Meet & Connect — an interactive session designed to help you connect with fellow attendees

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2.30 p.m. - 2.45 p.m.

Welcome speech

Max Hahn
Minister for Family Affairs, Solidarity, Living Together and Reception of Refugees

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2.45 p.m. - 3.15 p.m.

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Session 1 3.15 p.m. - 4.00 p.m. fr flag

Parallel workshops “Become active”

(in French with simultaneous translation in English)
Discover domains where you can make a difference

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Visit the information stands
Meet representatives of ministries, administrations and associations and find answers to your questions

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4.00 p.m. - 4.30 p.m.

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Session 2 4.30 p.m. - 5.15 p.m. en flag

Parallel workshops “Become active”

(in English with simultanous translation in French)
Discover domains where you can make a difference

or

Visit the information stands
Meet representatives of ministries, administrations and associations and find answers to your questions

Profile
5.15 p.m.

Feedback and closing

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Simultaneous translation : provided by SIMI – SIMultan Iwwersetzung fir de Vivre ensemble- ASTI asbl
This service is provided by a team of non-professional translators with experience and skills in this field. Its goal is to break down language barriers, foster connections between citizens, and encourage active participation in social life in Luxembourg.

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1.30 p.m. - 2.15 p.m.

Meet & Talk / Meet & Connect / Quiz


Meet & Talk

Open exchange of experiences - Come and share your ideas on: Neighbourhood, Citizen participation, Feeling at home, Luxembourgish culture

Meet & Connect

An interactive activity to meet other participants

Quiz

Test your knowledge of Luxembourg!

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3.15 p.m. - 5.15 p.m.

The workshops

Become active

Workshop 1

Let’s simplify together!

Digital Advisory Service

Workshop 2

I get involved politically
Introducing political rights on local level for foreign citizens.

Cefis – Centre d’Etude et de Formation Interculturelles et Sociales asbl

Workshop 3

All you need to know about volunteering
Ways and means to become a volunteer in Luxembourg.

Agence du Bénévolat in collaboration with actors of Luxembourg's associative life.

Workshop 4

Get active for the environment and sustainable development

Ministry of the Environment, Climate and Biodiversity

Workshop 5

Let’s talk about everyday racism
Antiracist actions in Luxembourg.

One People, Ally Book Club

Workshop 6

The linguistic tools of the ZLS (Zenter fir d’Lëtzebuerger Sprooch)

Workshop 7

Entrepreneurship in Luxembourg

House of Entrepreneurship

Workshop 8

How does my municipality work?
Structure and missions of municipal administrations.

SYVICOL – The association of Luxembourg cities and municipalities

Workshop 9

Building Bridges: Interculturality and Empathy in Luxembourg

ALDIC, IOM, LISKO, CROIX ROUGE

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3.15 p.m. - 5.15 p.m.

Stands

A' Musée Creative Café asbl

A'Musée has opened the Creative Café "De Fuedem deen eis verbënnt", a welcoming space for dialogue, creation, transformation, sharing, repair, and community projects. Come visit us : at our stand, on-site, and also during our mobile workshops. www.cafecreatif.lu

ADEM – Public Employment Service

We help jobseekers with ADEM to enter the job market through personalised support, individual follow-up, training offers, financial aid and/or measures to promote employment and help with drawing up their curriculum vitae (CV) thanks to our Employment Club (Club Emploi).

Agence du Bénévolat asbl

Since 2002, the Agence du Bénévolat has been promoting and developing volunteerism in Luxembourg among public authorities, volunteer organisations and the general public.

Agence eSanté

Agence eSanté is Luxembourg's national e-health competence centre responsible for facilitating the secure electronic sharing of patient health data between healthcare professionals involved in the patient's care. Its role is to ensure better use of information in the health and medico-social sectors, in order to optimise patient follow-up and coordinated care.

ASTI asbl

ASTI is a non-profit organisation that has been working for over 40 years to promote the "living togheter" and the civic and political participation of foreign nationals. Nowadays it is, at the same time, a Think-and-Do Tank and a political lobby for migrations and asylum issues.

BEE SECURE

BEE SECURE aims to raise awareness for a safety-oriented and responsible use of digital technology to the general public, and to particularly empower children, young people and their entourage (parents, teachers, educators and others) through targeted offers/ through targeted information.

Transfusion Centre – Croix-Rouge luxembourgeoise

The Luxembourg Red Cross's mission is to ensure the country's self-sufficiency in blood products. And this mission could not be fulfilled without the generosity of several thousand volunteer blood donors. Each of us has the power to save lives!

Caisse nationale de pension (CNAP)

The National Pension Insurance Office (CNAP) is the point of contact for all insured persons under the general pension scheme (private-sector employees and self-employed persons) for all matters relating to pension insurance.

CEFIS : Center for intercultural and social study and training

The aim of CEFIS is to promote social cohesion in Luxembourg through various activities including action research and social and political training concerning in particular migration phenomena and policies and their various dimensions such as integration, the fight against discrimination, interculturalism, the participation of everyone in social and political life.

National Library of Luxembourg

The Bibliothèque nationale du Luxembourg (BnL) is the country's heritage, scientific and research library. Open to all, it offers wide access to physical and digital collections and organises conferences, exhibitions and publications to promote culture, knowledge and research.

European Consumer Centre Luxembourg

The European Consumer Centre Luxembourg helps you free of charge if you have an issue with a professional based in another EU country. Has your flight been cancelled or delayed? Did your online purchase not go as planned? Or have your consumer rights generally not been respected in Europe? We are at your disposal !

CET - Center for Equal Treatment

The Centre for Equal Treatment (CET) was created by the law of 28 November 2006. The CET carries out its missions independently, and its purpose is to promote, analyse and monitor equal treatment between all persons without discrimination on the basis of race or ethnic origin, sex, sexual orientation, religion or beliefs, handicap or age.

Luxembourg Chamber of Commerce

As a driving force for change, a unifying body and a facilitator, the Chamber of Commerce has been the 'House of Luxembourg's Economy' since 1841. It actively defends the general economic interests of its members, provides high-quality services to businesses and promotes a competitive and attractive economy at national, European and international levels. It now has over 100,000 members, accounting for 75% of total salaried employment and 80% of Luxembourg's GDP, making it the largest professional chamber representing employers in the country. It brings together all Luxembourgish businesses operating in the sectors of industry, commerce, banking and finance, services, insurance and the hospitality industry.

Chamber of employees (CSL)

Employees, retirees, job seekers, and apprentices are automatically affiliated with the Chamber of employees (CSL), regardless of their nationality or place of residence. The CSL represents employees at the legislative level, provides information on economic, social, and legislative developments, and supports continuous training through the Luxembourg Lifelong Learning Center (LLLC).

CLAE Services asbl

CLAE is committed to helping people with a migrant background become citizens of Luxembourg society. Our approach is based on three pillars: providing a welcoming space and guidance for individuals; supporting community initiatives; and promoting recognition, expression, and cultural diversity.

European Parliament Liaison Office in Luxembourg

The European Parliament Liaison Office in Luxembourg is responsible for information, communication and public relations. Its team is responsible for publicising the role, competences and activities of the European Parliament and relaying its decisions and positions.

General Department of immigration - Ministry of Home Affairs

The Department for foreigners handles requests concerning the free movement of persons (European Union citizens and their family members) and concerning third country nationals’ entry and residence.

GERO - Kompetenzzenter fir den Alter asbl / Club Aktiv Plus

GERO - Kompetenzzenter fir den Alter and Club Aktiv Plus present their services dedicated to seniors' well-being, autonomy and active participation. At our joint stand, visitors can discover our activities, training offers, research projects and opportunities for involvement in the field of active ageing.

Ministry of Home Affairs - General Department of Immigration

The Department for foreigners handles requests concerning the free movement of persons (European Union citizens and their family members) and concerning third country nationals' entry and residence.

Guichet.lu

Guichet.lu is an online information portal that simplifies your exchanges with the State and offers you quick and user-friendly access to all the information, procedures and web services offered by Luxembourg public bodies.

HUT - Hëllef um Terrain asbl

HUT - Hëllef um Terrain asbl is committed to preventing and addressing all forms of human suffering, particularly insecurity, poverty, and discrimination. To foster living together, we provide information, guidance, and support services, organise language pratice workshops, and host events that encourage intercultural exchange.

Info-Handicap - National council of persons with disabilities

Info-Handicap advocates for the rights of people with disabilities at national and international level. Our National Disability Information and Meeting Centre provides information and advice, develops projects in the field of accessibility, organises continuing professional development courses and carries out awareness-raising activities.

KJT (National Children Helpline)

The Kanner-Jugendtelefon (KJT) is a listening, counseling, and support service in Luxembourg. Anonymous, confidential, and free of charge, it is aimed at children, adolescents, as well as parents and educators facing questions, difficulties, or crisis situations.

KLIMA-AGENCE

Klima-Agence's mission is to support all sectors of society in their commitment to climate protection and the energy transition. Our activities focus on reducing energy consumption, promoting renewable energies, sustainable housing and mobility, as well as the management of natural resources and the implementation of the circular economy.

Luxembourg for Tourism GIE

National agency for tourist promotion

MEC asbl

The MEC asbl aims to create and develop projects to promote social cohesion.

Luxembourg multi-LEARN Institute asbl

The NGO promotes research-driven learning and development in interaction, particularly through cultural, social, professional and linguistic diversity. The association has been involved in the design and implementation of various initiatives (research, projects and research interventions) in Luxembourg and beyond. It offers a critical reflection on the processes related to the development of literacy, integration and interaction both in different areas of daily life and in institutional (education environments, waiting rooms, etc.) contexts.

Ministry of Education, Children and Youth - Eltereforum Department

Parent forums are spaces for exchange, information, and support for all parents. They are welcoming meeting places where parents are supported and empowered in all aspects of their parenting. Parent forums are open to parents from pregnancy onwards and throughout all stages of their children's development. In collaboration with their partners, parent forums offer a high-quality programme in the form of parent meet-ups, themed evenings, courses, and parent-child activities. At an Eltereforum, I can: • meet other mothers and fathers to share ideas and experiences • take part in activities together with my child get information and participate in courses and seminars • receive support and feel empowered in my role as a parent

Ministry of Education, Children and Youth - Institut national des langues Luxembourg (INLL)

The INLL stands out for its rich and diverse course offer, covering thirteen languages: German, English, Arabic, Chinese, Korean, Spanish, French, Italian, Japanese, Luxembourgish, Dutch, Portuguese, and Russian. The Institute offers courses at all levels in accordance with the Common European Framework of Reference for Languages (CEFR). The INLL is also a recognized certification center, providing language tests and examinations for various languages in collaboration with relevant international institutions. It is the only organization that certifies proficiency in Luxembourgish through the Sproochentest, the LAF – Luxembourgish as a Foreign Language, and the ZLO – Zertifikat Lëtzebuerger Orthografie.

Ministry of Education, Children and Youth - Diploma Recognition Service (SRD)

Recognition of 'DAP', 'BAC' and BAC' and 'Brevet de maîtrise - Levels of study - Recognition of professional qualifications in the educational, social and health fields

Ministry of Education, Children and Youth - Department for Education and Childcare

Its mission is to promote non-formal education, to provide administrative follow-up and to monitor the development and quality of non-formal education and childcare facilities (Maison relais, parental assistants (childminders), crèches, mini-crèches). The department also monitors and develops the funding system for these facilities (Chèque-service accueil) and manages complaints as well as claims.

Ministry of Education, Children and Youth - National Children's office

The Ministry for Gender Equality and Diversity (MEGA) promotes a fairer, more inclusive society where everyone enjoys equal rights and opportunities. It coordinates policies for equality between women and men, defends the rights of LGBTIQ+ people, and combats all forms of gender-based violence.

Ministry of Education, Children and Youth - Vocational Training Department - Adult Guidance Unit

The Adult Guidance Unit supports adults in all steps related to guidance, reorientation, access to a second qualification pathway as well as in carrying out skills assessments.

Ministry of Education, Children and Youth - Maison de l'orientation

The Maison de l'orientation is a state administration that brings together several public actors active in the field of educational and vocational guidance under one roof, with the aim of helping all citizens identify their abilities, skills and interests at any stage of life.

Ministry of Education, Children and Youth, School mediation service

School mediation helps parents and pupils with problems at school. It helps with conflicts with: primary school, secondary school (lycée), a service from the Ministry of Education School mediation is part of the Ministry of Education (ministère de l'éducation) but it works independently. School mediation can help in 3 situations: Stop going to school Inclusion Integration.

Ministry of the Environment, Climate and Biodiversity

The main responsibilities of the Ministry of the Environment, Climate and Biodiversity are to implement the environmental programme, coordinate work on sustainable development, and take all appropriate measures to protect the natural and human environment and combat climate change.

Ministry of the Environment, Climate and Biodiversity - Nature and Forest Agency

The Nature and Forest Agency is placed under the authority of the Minister of the Environment. Its main tasks are: protection of nature, natural resources, biodiversity and landscapes; protection and sustainable forestry management of the forests subject to the forestry regime; protection and sustainable development of hunting resources. monitoring and policing the protection of nature, forests, hunting and fishing. It must also ensure the promotion of sustainable forestry management in private forests, and raise public awareness in the area of nature and forests.

Ministry of the Environment, Climate and Biodiversity - Environment Agency (AEV)

The Environment Agency is at the service of society in order to ensure a high level of environmental protection and quality of life for the human being in its environment. We provide support for political decision making, we ensure the application of environmental law and we supervise and assess the state of the environment. We promote ecological practices and encourage innovation for the environment. Together with the the Nature Conservation Agency as well as the Water Management Agency, we put the environmental policy of Luxembourg's Government into practice.

Ministry of Family Affairs, Solidarity, Living Together and Reception of Refugees

Biergerpakt & CAI: Facilitate living together of all the people living or working in Luxembourg.

Biergerpakt language platform - Altissia International

Altissia specializes in designing, implementing, and successfully delivering personalized, contextualized language projects for the educational and institutional sectors. Its main digital services include an autonomous learning platform, an adaptive level assessment tool, and project support services.

Ministry of Family Affairs, Solidarity, Living Together and Reception of Refugees

I can vote

Ministry of Family Affairs, Solidarity, Living Together and Reception of Refugees

Gemengepakt – The commitment of municipalities to intercultural living together

Ministry for Gender Equality and Diversity

The Ministry of Gender Equality and Diversity works tirelessly to promote a more just and inclusive society, where every individual, regardless of sex, gender identity, sexual orientation or gender characteristics, enjoys the same opportunities and rights.

Cultur'All

Cultur'all a.s.b.l. connects the social and cultural sectors in Luxembourg to make the right to participate in cultural life more effective. Through the Kulturpass, it enables people experiencing hardship to access more than 130 cultural partners for €1.50 per ticket, while also helping to reduce social isolation.

Ministry of Health and Social Security

The Ministry of Health and Social Security formulates and implements the Government's policy in the fields of public health and social security, based on the fundamental values of universal access to care, quality of service, equity of provision and intergenerational solidarity. It is responsible for ensuring a modern, effective and financially sustainable healthcare system capable of adapting to the needs and requirements of the population, whilst guaranteeing equitable access to high-quality health services for all.

Ministry of Research and Higher Education

Academic and professional recognition of qualifications obtained abroad.

Ministry of Housing and Spatial Planning - Point of contact for housing assistance

The Guichet unique des aides au logement provides information on all the individual assistance offered by the Ministry of Housing and Spatial Planning for home ownership and renting.

Mobiliteit.lu – Public Transport Administration

Information public transports

OKAJU - Ombudsman for Children and Adolescents

OKAJU listens to every child, parent, or professional seeking to better understand children's rights. Do you need information or advice? Have you witnessed or been the victim of a violation of children's rights? Then don't hesitate to contact us — OKAJU informs and supports you!

POLICE GRAND-DUCALE, National crime prevention service (SNPC)

The Police National crime prevention service (Service national de la prévention de la criminalité - SNPC) deals with preventing burglaries. The members of this service are available to offer you free advice on all aspects of behavioural, mechanical and electronic prevention. Good mechanical security on the house, an alarm system and personal vigilance all reduce the risk of being burgled.

SuperDrecksKëscht

Since it was founded in 1996, the goal of the THEATER FEDERATIOUN has been to defend the interests of its members, to provide a space for cooperation and dialogue, and be the representative of the performing arts sector before political decision-makers in Luxembourg.

THEATER FEDERATIOUN - Luxembourg Performing Arts Federation

The THEATER FEDERATIOUN brings together 23 members (theatres, cultural centres and companies) working in the performing arts, with the aim of raising awareness of the performing arts and communicating about the sector.

University of Luxembourg

Founded in 2003, the University of Luxembourg is a young, research-driven institution with 7,200 students and more than 1,100 PhD candidates. We embrace interdisciplinarity in research and learning to address future societal needs. Rooted in Luxembourg's diverse and multicultural society, we bring together bright minds from around the world in a welcoming, multilingual, and collaborative community. Our internationally recognised research drives innovation in digital transformation, health, and sustainable development. Ranked among the world's top 250 universities by Times Higher Education, the University of Luxembourg proudly joined The Guild of European Research-Intensive Universities in 2025.

ZLS - Zenter fir d'Lëtzebuerger Sprooch, Centre for the Luxembourgish language

The Center contributes to the implementation of the government's policy on the Luxembourgish language. As part of its missions, the Center is responsible for: 1.publishing rules on the spelling and grammar of Luxembourgish; 2.developing linguistic tools; 3.responding to questions concerning spelling, grammar, and proper usage of Luxembourgish; 4.translating, on behalf of the Minister, official documents and communications.

Zentrum fir politesch Bildung

The ZpB is a foundation dedicated to promoting citizenship through a better understanding of democracy and today's societal challenges. We encourage children and young people in particular, as well as the general public, to engage with political life and debates.

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Practical information

Orientation day

September 19, 2026
European Convention Center (ECCL)
4 place de l’Europe L-1499 Luxembourg


Access

We strongly recommend using public transport.

BY PUBLIC TRANSPORT
Tram 1 connects Kirchberg to Central Station and Boulevard Royal (city center). Many bus lines serve Kirchberg and are accessible from Central Station and Boulevard Royal. It is then possible to reach ECCL by tram 1 - Mudam Philharmonie Station.1. Bus lines 1,16,18,120,125 / 1 station Kirchberg, Rout Bréck-Pafendall then Tram 1 Station Philharmonie-Mudam2. Train: to Pafendall-Kirchberg station then Tram 1 Station Philharmonie-Mudam3.
Planificateur trajet/ Journey planner: Mobiliteit.lu

BY CAR
From the Grande-Duchesse Charlotte bridge (Red Bridge): avenue J.F. Kennedy – rue du Fort Thüngen. From the A1 motorway: exit no. 8 Kirchberg – avenue J.F. Kennedy – rue du Fort Thüngen. Two fee-paying car parks are located close to the ECCL: the Trois Glands car park and the Place de l'Europe car park. Both car parks are open 24/7.
Trois Glands | Ville de Luxembourg (vdl.lu)
Place de l'Europe | Ville de Luxembourg (vdl.lu)

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Contact us

Registrations for this event are managed by our registration office, Mediation S.A.
For any questions regarding your registration, please contact exclusively jo@mediation-sa.lu ou tél : 691 580 713.
For questions related to the Biergerpakt, please contact: bp@fm.etat.lu.
For questions related to the CAI, please contact: cai@fm.etat.lu

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